PRIVACY POLICY
Thank you for visiting www.tanestategroup.com.  At Tan Estate Group, we recognize the importance of protecting your privacy and work to safeguard information you provide when using our website. Our privacy policy describes the types of information we collect from our website and how we use it. If we update our policy, all revisions will be posted on this page. We reserve the right to change the privacy policy.For your convenience, we have organized our policy as follows:

INFORMATION WE COLLECT
Tan Estate Group collect two types of information when you use our website, including: 1) non-personal identifiable information about consumer website usage (includes but not limited to: pages visited, features used, time spent, internet protocol address, etc), and 2) personal identifiable information that you voluntarily provide to us so that we can better serve your individual needs (includes but not limited to: name, contact information, email, property address, etc). You may also use and enjoy the Tan Estate Group website without providing any personal information. 

WHEN AND HOW WE COLLECT YOUR INFORMATION
Tan Estate Group may collect personal information directly from you when you:-

• communicate with us (for example when you submit an application form to become our customer/client)
• register or subscribe for a specific Product and/or Service or our publications (for example, newsletters)
• register interest and/or request for information of (through our online portals or other available channels) or subscribe to our Products and/or Services
• respond to any marketing materials we send out
• commence a business relationship with us, visit or browse our websites
• provide feedback to us (for example via our websites or in hard copy)

USE OF COOKIES
“Cookies” are small pieces of information that are stored on a computer for record keeping purposes. Cookies make web access easier for you by saving your preferences to facilitate your future visits to a website. Most web browsers automatically save and accept cookies, however, you may modify the setting on your web browser to accept, decline, or delete cookies.

THIRD PARTY COOKIES
When you visit our web pages you may notice some cookies that are not related to us because third parties may use their own cookies to collect and use information about your activities on our websites. These cookies are also known as tracking cookies. Third Party Cookies collects various types of data, mostly anonymised, based on your online behaviour and this information may be shared with these or other third parties who help organisations improve products and services, or provide you and others with custom marketing material, such as advertisements linked to interests.Third party cookies can be session or persistent. We do not control the setting or retention of these cookies, therefore you will need to refer to the third parties website to amend your preferences / manage your settings.  

THIRD PARTY PROVIDERS
Examples of third party providers that may set cookies on our site, include but are not limited to:

Google Analytics and Google Tag Manager: These are third party cookies used to track visitors, and collect information about how visitors use our website. We use the information to compile reports, help us improve the website and where applicable assist with targeted marketing. No personally identifiable information is stored. The cookies collect information in an anonymous form, including the number of visitors to the website, how visitors got to the website, and the pages they visited. This data may be further shared with other third parties that we have partnered to assist us with targeted advertising and/or other marketing purposes. 

Facebook Pixel: These are third party cookies used to track visitors, and collect information about how visitors use our website. We use the information to compile reports, help us improve the website and where applicable assist with targeted marketing. The cookies collect information in mostly anonymous form, including the number of visitors to the website, how visitors got to the website, and the pages they visited. This data may be further shared with other third parties that we have partnered to assist us with targeted advertising and/or other marketing purposes. 

PURPOSE OF COOKIES
We and our third party service providers may use the information we get about you, through the use of cookies, for the following purposes:

• To recognise your device(s) when you visit our website.
• To remember if you have set any preferences on our website.
• To test new content and assess its performance.
• To improve our website’s usability.
• For functionality, necessity and performance of websites.
• To temporarily store data, for example this may be used as part of customer surveys.
• To remember if you have been informed of our Cookies Policy, Privacy Notice and other terms.
• To track you as you go through our website (we do this to track page usage, and see what paths have been used by visitors on our website; we may also track the use of our internet banner advertisements and other links from our and/or our marketing partners’ websites).
• To allow you to share pages with social networks such as LinkedIn, Facebook and Twitter, and to support social media components, like LinkedIn, Facebook or Twitter (only where our website uses a plugin from these third party platforms).
• To make sure you do not miss information that is relevant to you (we may target information to our users, such as website content, marketing campaigns, direct marketing emails, and internet banner advertisements on our website and other websites).
• To analyse use of our website (we do this for statistical analysis and, sales and marketing research).

We may also combine web usage data with other information we have collected about you, and we may store this information so we can have a better and more specific understanding of the way individuals are using our website, and their preferences and interests. The data is stored for a limited time period and only for us long as necessary to fulfill its purpose.

COOKIES WE COLLECT
Below is a list of the first or third party categories of cookies we may use on our websites:

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Your consent is not required for the use of these cookies.

Analytics Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Marketing Cookies: These cookies may be set on our websites by advertising third parties or for other marketing purposes. They may be used to build a profile of your interests to help show individuals relevant adverts or promotional material on other sites. They are based on uniquely identifying your browser and internet device, and in most cases data shared is anonymised. If you do not allow these cookies, we will be less able to offer targeted advertising.Your browsing information may also be combined with other visitors as a wider review of the market to enhance campaigns and allow us to promote our services based on what is seen as common or popular at the time.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

HOW WE USE INFORMATION
Tan Estate Group uses information we collect from www.tanestategroup.com to provide the best real estate services available to our customers including but not limited to:

• to engage in business transactions in respect of Products and/or Services to be offered and provided to you
• to establish and better manage any business relationship we may have with you
• to process any communications you send us (for example, answering any queries and dealing with any complaints and feedbacks)
• to help us monitor and improve the performance of our Products and Services, our customer relations teams and Websites and to make these more efficient
• to maintain and develop our business systems and infrastructure, including testing and upgrading of these systems
• to produce data, reports and statistics which shall be anonymised or aggregated in a manner that does not identify you as an individual
• to conduct marketing activities (for example, market research)

We may use your personal information to provide you with information about our and third party services and/or products, which may be of interest to or benefit you, except where otherwise requested or notified by you. In certain instances, we may disclose your personal information to our preferred merchants and strategic partners. However, please note that we will only disclose your personal information to our merchants and strategic partners where you have subscribed for particular Services or Products which require such disclosure, and/or where your consent has been obtained, subject at all times to any laws (including regulations, guidelines and/or obligations). We take reasonable steps to ensure that our agreements with our merchants and/or strategic partners include appropriate privacy and confidentiality obligations.

LINKS
Our website provides links to other third party websites that may be of interest to you. Tan Estate Group does not endorse or control these websites, nor guarantee the security of any information you may provide when using other websites. Please review the privacy policies on all third party websites for your security and protection.